I never thought much about how doing business in different countries depended not only on understanding their language, but also their culture. Originally, my thinking was that the problem with communicating with someone from a different country would be the difference in our language. This project really opened my eyes to what all needs to be taken into consideration when dealing with foreigners. Some of the problems that one might face is that in some countries it is impolite for them to disagree with you. You may make a presentation and think everyone is in agreement because they are shaking their heads up and down. However, in some cultures this just means that they understand, not that they agree with what you are saying. It is also important to know what time companies typically conduct business and if you should or shouldn't present a gift. Should you introduce yourself or should you wait for someone else do the introductions? Where do you sit when you come to the table for a meeting? Do you shake someones hand or not? What should you wear? Do you make small talk or get down to business? All these questions were answered with the panel in class. I found it very interesting that in the United Arab Emirates you do not give as gifts, statues or stuffed animals such as dogs. In India, people stand when a person of authority enters the room. In Germany, business meetings are very organized and matter of fact. They are there to get the job done. In South Korea, you can't even do business unless someone else has introduced you. You just can't walk into a company and speak to someone. In Japan, you cannot be offended if no one asks a question. To them this would be rude to interrupt. Then you have France, where you may get into a heated discussion, which is acceptable. Every country has their do's and don'ts so before you visit one or even when speaking with foreign students here in the U.S.A. you need to know what to do so you are not offensive.
Personal Experience
While doing the group projects, I had the opportunity to interact with students from different countries. I saw how they tried to please us and how polite and considerate they are. They didn't start the discussion, but would add to it and help develop the project. At times it was difficult to understand a couple of the students. I found myself really straining to try and listen to what they were saying. I am sure they were doing the same with me. Now after doing the project in class, I feel I am better able to communicate with the students and I now understand some things I can do on my part to help.
References
Here are a few web sites to visit:
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